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What product should I buy?
I didn't receive an email confirmation

We automatically send out emails at different stages of your order process. These emails may sometimes be filtered into your Spam, Promotions, or other folders. Please search for “BioGynx” in all your email folders to find our communications. If you still cannot locate the confirmation, you may have entered your email address incorrectly. Please contact us at [email protected], and we’ll help update your email address to ensure you receive all future communications from us.
Can I cancel my order?

Shipping & Returns

We utilize USPS Priority Mail or USPS Priority Express (overnight) for our shipping services. If you need customized shipping options, please don’t hesitate to contact us directly at [email protected].

What is the shipping policy?

We ship orders using USPS Priority Mail or USPS Priority Express (overnight). If you require any special shipping arrangements, please contact us directly at [email protected]. Once you place your order, you’ll receive an email confirming that we’ve received it. After your order has been processed and is ready for shipment, you’ll receive another email with your tracking details. Please note that shipping fees are non-refundable if you decide to return your order.
Do you ship overseas?
Returns

We accept returns for all unopened products within 30 days of the order date, provided the product remains sealed. To initiate a return, please contact us at [email protected]. The customer is responsible for all shipping costs associated with returning the product.

Payments

We provide a variety of payment options, including Credit Card, PayPal, Affirm, and additional specialty payment methods detailed below. Please feel free to choose the payment method that suits you best and makes you most comfortable.

Credit Card, Amazon Pay, Paypal

We offer a variety of payment methods, including Credit Card, Affirm, and other specialty options listed below. You can choose the payment option that suits you best. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept Amazon Pay for secure transactions. To use these payment methods, simply select your preferred option during checkout. Our intuitive checkout process will guide you through completing your transaction smoothly and securely. We aim to make your shopping experience as easy and convenient as possible.
Affirm

Affirm allows you to make a purchase now and pay for it over time in manageable installments. With Affirm, you can divide your purchase into fixed monthly payments, making it easier to budget for your needs. Affirm offers clear and transparent terms, so you always know what to expect. It’s an excellent option if you want to spread out payments while enjoying your purchase right away. Just select Affirm at checkout and follow the simple steps to complete your transaction.
Zelle

You can also make payments through Zelle or similar apps, offering a secure and convenient way to transfer money directly from your bank account. For detailed instructions on completing a Zelle payment, please refer to your order confirmation email. If you need further assistance, don’t hesitate to contact us at [email protected]. Zelle offers fast and easy fund transfers, simplifying your payment process.

Research Information

All products and orders at Vida Labs are exclusively intended for research purposes.

Reconstitution and Dosage

BioGynx research chemicals are provided in a lyophilized powder form, which requires careful handling and reconstitution. You can purchase Bacteriostatic Water for Reconstitution directly from us for this purpose. These products are intended exclusively for research, in compliance with all relevant laws and regulations. Therefore, we cannot offer specific dosing instructions or advice. If you choose to reconstitute a 10mg vial with 1mL (100 units) of water, a general guideline is that each 10 units of the solution would roughly equate to 1mg of the substance. However, specific dosing and further experimentation should be based on your particular research requirements and objectives. Following these practices will help ensure accurate and responsible use of our research chemicals, in line with applicable regulations.
Storage

To preserve the quality and stability of the product, it is best to store it in a refrigerator at around 4°C (39.2°F). Make sure the container is tightly sealed to prevent any exposure to external elements. It is also essential to protect the product from heat, direct sunlight, and moisture, as these factors can degrade its quality and effectiveness. Store the product in a cool, dry place within the refrigerator, away from light and excessive humidity. By adhering to these storage guidelines, you can help extend the shelf life of the product and maintain its effectiveness for research purposes.
Research Disclaimer

By purchasing from BioGynx, you acknowledge that you are acquiring substances classified as Experimental Compounds. BioGynx strictly mandates that our products be used solely for LABORATORY RESEARCH by qualified and licensed professionals. These substances are not intended for use as pharmaceuticals, agricultural chemicals, food additives, or household products. Any misuse or misrepresentation of these products is a violation of established regulations. All information provided on this platform is intended for educational purposes only. The introduction of these compounds into human or animal physiological systems is strictly prohibited by law. *Experimental compounds are chemical substances provided to scientists exclusively for medical and scientific research. These compounds are intended only for laboratory use and are not for human or veterinary application. Their classification as experimental compounds exempts them from regulatory oversight under Title 21 of the Code of Federal Regulations (21CFR) sections 100-740. It is crucial not to confuse experimental compounds with Nutritional Supplements, as they serve entirely different purposes.
Disclaimer
FDA Disclaimer

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